Important update for our US Customers
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We're writing to inform our customers about a significant but temporary change affecting our US customers.
Following the implementation of US Executive Order 14324, Australia Post has joined international postal operators in temporarily suspending services to the United States and Puerto Rico. The new regulations require duties and taxes to be prepaid before shipments arrive, along with enhanced customs declarations.
What's changed:
- Suspension of the $800 USD de minimis threshold
- New mandatory customs declaration requirements
- Duties must be collected before goods enter the US
Impact on Eureka Miniatures:
Effective immediately, we cannot ship products directly to US addresses until Australia Post advises us that services can resume.
We understand this disruption affects many of our passionate customers and gamers in the US. While we work through this transition, please use our US agent for access to our complete product range:
Rob Walter runs EurekaMinUSA and has been our trusted partner for many years. He can help fulfil your Eureka Miniatures orders while we navigate these regulatory changes.
Australia Post is actively working to resolve these regulatory requirements. We're monitoring the situation closely and will announce the resumption of direct US shipping as soon as Australia Post advises us that services can resume.
Stay updated by following our social media channels (Facebook, Instagram, and Bluesky) and checking back here for the latest developments on US shipping restoration.